Business Support Systems

Unified portal for customer operations, product management, and network operations

🎧

Customer Care Portal

Search customers, manage tickets, view orders, and browse the product catalog. Built for support agents.

Agent Tool
TMF629 · TMF621 · TMF622 · TMF620
📱

Self-Service Portal

Customer-facing account management — view plans, track usage, pay bills, raise support tickets, and shop.

Customer Facing
TMF629 · TMF621 · TMF622 · TMF620 · TMF678
📦

Product Catalog Hub

Enterprise product management — catalogs, categories, offerings, specifications, pricing, and lifecycle analysis.

Product Mgmt
TMF620
🖥️

Operations Dashboard

NOC/Ops view — ticket queues, SLA tracking, order fulfillment pipeline, and inventory health monitoring.

NOC / Ops
TMF621 · TMF637 · TMF622
📋

Order Hub

Order orchestration, tracking, fallout management, and SLA monitoring for fulfillment operations.

Fulfillment Ops
TMF622 · TMF637 · TMF638 · TMF629
🤖

AI Gateway (MCP)

Test and explore the MCP Server endpoints. AI agents can discover and invoke TMF API operations through the Model Context Protocol.

AI / Agents
All TMF APIs · Azure APIM · MCP Protocol